Source image · E-FOS-13
Bank email to the Ombudsman
31 July 2024
This is the Co-operative Bank's email in the Ombudsman file. Page 1 below begins with the message body: its case-reference header has been omitted from this public-view image. The wording of the message is unchanged. Page 2 is shown in full.
The image is evidence of what the Bank wrote to the Service. It does not, by itself, establish why the Bank gave the 2007 date.
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